<h2>Possible Reasons</h2>
<ul data-spread="false">
<li>Temporary network or server issue during order creation.</li>
<li>Payment confirmation was delayed by the payment gateway.</li>
<li>The checkout page was closed or refreshed before processing completed.</li>
<li>High traffic causing a delay in order generation.</li>
</ul>
<h2>What to Do</h2>
<h3>1. Wait a Few Minutes</h3>
<p class="isSelectedEnd">Order creation may take a few minutes after payment confirmation. Please wait 5&ndash;10 minutes and check your account again.</p>
<h3>2. Refresh Your Orders Page</h3>
<p class="isSelectedEnd">Navigate to the <strong>Orders</strong> section and refresh the page to verify whether the order has been generated.</p>
<h3>3. Check Your Payment Status</h3>
<p class="isSelectedEnd">Review your bank statement, UPI app, card transaction history, or payment provider to confirm that the payment was successfully debited.</p>
<h3>4. Contact Support</h3>
<p class="isSelectedEnd">If the order is still not visible after 10 minutes, contact our support team with the following details:</p>
<ul data-spread="false">
<li>Transaction ID / Payment Reference Number</li>
<li>Payment Method Used</li>
<li>Amount Paid</li>
<li>Date and Time of Payment</li>
<li>Registered Email Address or Account ID</li>
<li>Screenshot of the Successful Payment (if available)</li>
</ul>
<h2>Refund Information</h2>
<p class="isSelectedEnd">If the payment was successful but the order could not be created, our team will verify the transaction. Depending on the verification result:</p>
<ul data-spread="false">
<li>The order may be generated manually, or</li>
<li>The payment may be refunded according to our refund policy.</li>
</ul>

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Payment Complete But Order Not Generated